New Analytics Dashboard

The most immediate change you'll notice is the new home screen. Instead of navigating through multiple menus to find the information you need, your most important metrics are displayed front and centre — updated in real time, with clear visual indicators that make trends easy to spot.

See how many residents are currently in your facility, how many incidents have been reported this week, what your documentation completion rate looks like, and whether there are any overdue training items — all without clicking a single button. It's the view you need to walk into a management meeting or start your day with confidence.

Every resident in your care has a story — and the new dashboard helps you see it at a glance. Individual resident profiles now include visual summaries of their care journey: admission details, care plan status, recent documentation, incident history, and family engagement metrics.

For clinical leads, this means faster, more informed decision-making. Instead of opening multiple screens to understand what's happening with a resident, you get a unified view that surfaces what matters most. Changes in behaviour, weight trends, medication adjustments — the dashboard highlights the patterns that need your attention.

For facilities preparing for Ngā Paerewa audits, the compliance dashboard is a game changer. It aggregates data from across your entire operation — incident management, training records, medication administration, complaints, and policy acknowledgments — and presents it in a clear, audit-ready format.

Instead of scrambling to compile evidence in the weeks before an audit, you can monitor your compliance posture continuously. The dashboard flags gaps, highlights areas that need attention, and gives you the confidence that comes from knowing your data is complete and accurate.

Auditors are increasingly expecting to see digital evidence of compliance. Having a dashboard that can demonstrate, at a glance, that your facility is meeting its regulatory obligations speaks volumes about your commitment to quality care.

Your team is your most valuable asset, and the new dashboard gives you the tools to support them better. Workforce analytics provide visibility into staffing levels, training compliance, timesheet accuracy, and leave patterns — all in one integrated view.

Spot potential staffing gaps before they become problems. Identify team members whose training is approaching expiry and offer them renewal opportunities. Monitor timesheet submission rates and address inconsistencies early. The workforce dashboard doesn't just help you manage — it helps you lead.

Every facility is different, and your reporting needs are unique. The new analytics dashboard includes a powerful custom report builder that lets you create, save, and schedule the reports that matter most to your organisation.

Need a weekly incident summary for your board? A monthly medication compliance report for your clinical lead? A quarterly training completion overview for your funder? Build it once, schedule it, and let the dashboard do the rest. Reports are available in multiple formats and can be shared with stakeholders at the click of a button.

We know that facility managers and clinical leads are busy. You don't have time to become a data analyst — you need information that's easy to understand and ready to act on. Every element of the new dashboard has been designed with that principle in mind.

Visualisations are clean and intuitive. Filters are powerful but simple to use. Navigation is logical and consistent. Whether you're checking the dashboard on a desktop in your office or on a tablet during a walkaround, the experience is seamless.

The new Analytics Dashboard is available now for all iCareNZ customers. If you're already using iCareNZ, you'll find it in your main navigation. If you're not yet on the platform and want to see what data-driven care management could look like for your facility, we'd love to show you.