Built for
How Care Works
A modular platform engineered around the real workflows of aged care.
Residents
24
Health Score
92
Medications
6 Active
Incidents
1 Open
Margaret Roberts
David Chen
Sarah Thompson
On Duty
12
Shifts Covered
100%
Leave Requests
3
Compliance
97%
AM Shift
PM Shift
Night Shift
Overall Score
98%
Audits Passed
12/12
Open Items
2
Next Audit
14 days
NZS 8134:2021
Staff Certifications
Policy Acknowledgments
Open Incidents
1
Maintenance
3 Tasks
Avg Response
4.2 min
Resolved Today
7
Minor Fall — Room 8A
AC Unit — Common Room
Fire Extinguisher Check
Active Families
18
Updates Sent
47
Photos Shared
12
Visits Booked
5
Weekly Update — Margaret
Photo Gallery Update
Visit Booking — Chen Family
Occupancy
94%
Revenue MTD
$142K
Staff Hours
1,240
Cost/Resident
$218
Executive Dashboard
Financial Report
Custom Report Builder
Everything Connected
Every workflow, every resident interaction, every operational process connected through one platform.
Resident Care
Assessments, support plans, care notes, health passports.
- Assessments & Screening
- Care Plan Management
- Clinical Observations
- Health Passport
Family Portal
Real-time visibility for families and whanau.
- Care Updates
- Photo Sharing
- Visit Booking
- Messaging
Workforce
Scheduling, rostering, timesheets, leave management.
- Smart Rostering
- Time & Attendance
- Leave Management
- Compliance Tracking
Roster & Payroll
Integrated payroll, awards, compliance reporting.
- Award Interpretation
- Payroll Export
- NZ Payroll Compliance
- Cost Reporting
Operations
Incidents, maintenance, incidents, daily workflows.
- Incident Management
- Maintenance Tracking
- Daily Workflows
- Asset Management
Compliance
Audits, evidence, regulatory reporting.
- NZS 8134:2021 Audit
- Evidence Collection
- Compliance Reporting
- Documentation
Reporting
Dashboards, analytics, operational insights.
- Executive Dashboard
- Operational Analytics
- Financial Reporting
- Custom Reports
Insights
AI-powered analytics, predictions, trends.
- Health Trend Analysis
- Predictive Alerts
- AI Documentation
- Operational Insights
Explore Every Capability
Built for every team across your organisation.
Resident Care
- Assessments
- Support Plans
- Care Notes
- Activities
- Goals
- Incidents
- Medication
- Health Passport
iCareNZ — Resident Care
Assessments
Updated 2h ago
Support Plans
Updated 2h ago
Care Notes
Updated 2h ago
Activities
Updated 2h ago
Workforce
- Smart Rostering
- Time & Attendance
- Leave Management
- Compliance Tracking
- Shift Swaps
- Onboarding
iCareNZ — Workforce
Smart Rostering
Updated 2h ago
Time & Attendance
Updated 2h ago
Leave Management
Updated 2h ago
Compliance Tracking
Updated 2h ago
Operations
- Incident Management
- Maintenance Tracking
- Daily Workflows
- Asset Management
- Vendor Management
iCareNZ — Operations
Incident Management
Updated 2h ago
Maintenance Tracking
Updated 2h ago
Daily Workflows
Updated 2h ago
Asset Management
Updated 2h ago
Compliance
- NZS 8134:2021 Audit
- Evidence Collection
- Compliance Reporting
- Documentation
- Regulatory Updates
iCareNZ — Compliance
NZS 8134:2021 Audit
Updated 2h ago
Evidence Collection
Updated 2h ago
Compliance Reporting
Updated 2h ago
Documentation
Updated 2h ago
Reporting
- Executive Dashboard
- Operational Analytics
- Financial Reporting
- Custom Reports
- Data Export
iCareNZ — Reporting
Executive Dashboard
Updated 2h ago
Operational Analytics
Updated 2h ago
Financial Reporting
Updated 2h ago
Custom Reports
Updated 2h ago
Family Portal
- Care Updates
- Photo Sharing
- Visit Booking
- Messaging
- Health Reports
iCareNZ — Family Portal
Care Updates
Updated 2h ago
Photo Sharing
Updated 2h ago
Visit Booking
Updated 2h ago
Messaging
Updated 2h ago
Designed Around Every Role
Different people. Different responsibilities. One connected experience.
Caregiver Dashboard
Today
Today's Tasks
Resident Check-ins
Shift Notes
Connected To Your Ecosystem
iCareNZ works alongside the systems your organisation already uses.
iCareNZ
Xero
QuickBooks
Microsoft 365
Google Calendar
Payroll Systems
Government Reporting
API Platform
Coming Soon
Built For Trust
Compliance, security and audit readiness built into every workflow.
AES-256 Encryption at Rest
TLS 1.3 in Transit
Role-Based Access Control
Continuous Backup & Recovery
Full Audit Logging
NZS 8134:2021 Alignment
Automated Audit Trails
Documentation Evidence Collection
Compliance Dashboard & Reporting
Regulatory Update Integration
NZ-Based Data Centres
ISO 27001 Certified Infrastructure
Physical & Network Security
Data Sovereignty Guaranteed
Disaster Recovery Protocols
Multi-Factor Authentication
Granular Role Permissions
Session Management
IP Whitelisting Available
Real-Time Access Monitoring
Continuous Evidence Collection
Automated Compliance Scoring
Export-Ready Audit Reports
External Auditor Access
Historical Compliance Records
Automation & Intelligence
Reduce administration. Increase visibility.
AI Care Notes
Automated documentation from clinical observations. Less typing, more care.
Automated Documentation
Generate compliance reports, care summaries, and operational documents automatically.
Compliance Detection
Real-time monitoring of compliance status. Immediate alerts on gaps.
Health Trend Monitoring
Track resident health patterns over time. Early intervention when it matters.
Predictive Alerts
AI-powered alerts before issues escalate. Proactive, not reactive.
Operational Insights
Data-driven decisions across your entire organisation. Real-time dashboards.
See iCareNZ In Action
Explore the platform through real workflows and real experiences.
Step 1
Admission
Assessment completed. Care plan created. Family notified.
Step 2
Daily Care
Medication managed. Activities tracked. Notes recorded.
Step 3
Outcomes
Health monitored. Reports generated. Insights delivered.
MR
Margaret Roberts
Room 12B · admitted 2024-03-15
Health Score
92
Medications
6
Allergies
2
Next Review
In 14 days
94%
Occupancy
98%
Staffing
2
Incidents
3
Alerts
NZS 8134:2021 Compliance
100%
Staff Certification Status
97%
Incident Response Time
4.2 min avg
Documentation Completeness
99%
Caregiver
Task completion & resident check-ins
Nurse
Medication & clinical alerts
Manager
Operations & compliance
Executive
Facility-wide metrics
Every resident.
Every caregiver.
Every facility.
One operating system.
Built for the future of care in Aotearoa.