Privacy Policy

Last updated: January 2026

1. Information We Collect

We collect information you provide directly to us when you create an account, use our platform, or communicate with us. This includes your name, email address, phone number, and organisation details.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our platform; to send you technical notices and support messages; and to respond to your comments and questions.

3. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. You can request deletion of your data at any time.

5. Your Rights

You have the right to access, correct, or delete your personal data. You can also request a copy of your data in a portable format. Contact us at privacy@icarenz.nz to exercise these rights.

6. Third-Party Services

We do not sell your personal information to third parties. We may share data with service providers who assist us in operating our platform, subject to strict confidentiality agreements.

7. Contact Us

If you have questions about this privacy policy, please contact us at privacy@icarenz.nz or via our contact page.