Webinars & training sessions
Free training from the iCareNZ team. Watch on-demand at your own pace — from platform basics to advanced compliance reporting.
Introduction to iCareNZ for New Providers
A walkthrough of the platform's core features — resident management, care planning, daily documentation, and team setup.
Watch nowPreparing for Your Ngā Paerewa Audit
Learn how to use iCareNZ's compliance tools to prepare evidence, run gap analyses, and present documentation confidently.
Watch nowAdvanced Reporting & Data Insights
Discover how to build custom reports, track key metrics, and use data to drive better care decisions across your facility.
Watch nowRostering & Workforce Management Best Practices
Tips for efficient staff scheduling, shift communication, leave management, and reducing admin time on rostering.
Watch nowFamily Portal Walkthrough for Providers
How to set up and manage the family portal, invite whānau, and share updates that build trust and connection.
Watch nowIncident Management & Reporting in iCareNZ
A practical session on logging incidents, managing investigations, and maintaining audit-ready incident records.
Watch nowWant a custom training session for your team?
We can run a tailored session for your facility — onboarding, refresher, or deep-dive on a specific feature.